Help and FAQ (frequently asked questions)
Please call us at 800-439-8339 8 to 5 Monday-Friday CST to place orders.
Or, if after hours, you may submit your request via electronic form (click Tab, above). A representative will contact you shortly, to complete your transaction.
Who is CurrencySource.com?
We are an international foreign exchange service in business since 1998. We can provide a complete range of foreign exchange services for individuals and small and medium businesses.
What exactly is foreign currency exchange?
Foreign Currency Exchange is the settlement and arrangement of funds around the world, through the buying and selling of currencies. Banks and Foreign Exchange brokers exchange more than 1.7 trillion U.S. dollars every day.
There are two types of exchange rates: 1) Buy rates are quoted when you are buying foreign currency and 2) Sell rates are quoted when you are selling foreign currency.
How large or small are the transactions that CurrencySource.com handles for its clients?
We can help you with foreign currency exchange requirements from as little as one hundred dollars to many millions. Our high volume trading in the world markets gives us the ability to provide all our customers, regardless of size or frequently of transactions, superior foreign exchange solutions.
Why are rates quoted by currency trading companies different than those published in the newspapers?
Currency Exchange Rates are volume driven. The larger the currency requirement - the better the rate. The rates you see in the newspaper or via an Internet currency converter, are $1 million exchange rates most used by banks or other institutions converting large amounts of currency.
How can CurrencySource.com give exchange rates that are better than those offered at the bank?
We specialize in foreign currency exchange services. The banks offer foreign currency exchange as merely one of hundreds of services, with rates set once perday. Our rates are based on real-time pricing.
How do I process a transaction with CurrencySource.com?
- Contact a specialist at 800-439-8339
- Complete an Account Form
- Book the transaction over the phone
- CurrencySource.com will process your transaction
What is the difference between a wire transfer and a bank draft?
A foreign bank draft is a guaranteed check that is issued in a currency of the client's choice. Bank Drafts come in all major currencies. The bank draft must be physically transferred and is often difficult to cash in politically unstable countries. A wire transfer is an electronic transfer of funds delivered directly to the beneficiary's bank account.
What is a wire transfer?
Wire Transfers are the electronic transfer of funds from one bank to another. It is a quick and hassle free way to transfer funds. Wiring your funds is faster than sending a bank draft via mail courier. The funds are already collected, therefore the receiving bank will not put them on hold or wait for funds to clear. A wire transfer is more secure than cash transactions.
Can a wire transfer be recalled?
No, once a wire transfer is initiated it is guaranteed funds. However, if there is incorrect information on the wire transfer, (i.e. beneficiary name or account numbers don't match) the process can be reversed. Reversing wire transssfers can be time consuming and might take up to a month.
How long does a wire transfer take to process from one bank to another?
In general, wire transfers take between 3 to 10 business days. Wire Transfers sent to politically unstable countries could take up to a month.
What is the Euro? What countries use it?
Click here to read our Euro Information section.
Is the US Dollar accepted everywhere in the world?
No. In the majority of countries worldwide, including all of Western Europe , only the local currency is accepted. There are a few countries where the US Dollar is legal tender.
Why should I buy before I travel overseas? Can't I purchase currency locally at the airport when I arrive?
It is a good idea to have the local currency available when you arrive; you will need money to pay for transportation or other immediate needs. The airports exchange windows charge a fee and offer unattractive exchange rates. Depending on the time and date you travel, booths may be closed or you may stand in long lines. After traveling to your destination, the last thing you want to do is be delayed in an unfamiliar country trying to exchange money.
I am living outside the United States , can I purchase currency from CurrencySource.com?
We are only able to complete orders for residents of the United States .
How often are your rates updated?
Rates are updated each business day and are based on the Inter Bank Foreign Exchange Rates which are dependant on market conditions at the time you place your order.
How will I receive my order?
After we contact you to verify your order, we will ship via FedEX directly to your home address; we cannot deliver to PO Boxes. Orders will be processed Monday through Friday, shipping after order is verified with customer. Saturday deliveries are available by special request at an increased shipping rate.
Do you sell the Iraqi Dinar or other exotic currencies?
No, we do not sell or buy the Iraqi Dinar. Only currencies listed on the order page are available.
Do you purchase banknotes I have leftover from my trip overseas?
Yes, we do. Click on Currency Buyback for details.
Why should I purchase currency on-line?
CurrencySource.com is the Intelligent Choice. We offer the quickest, and most simple way to order foreign currency online. "No membership necessary" means no easily forgotten username and password to slow you down.
FedEX delivery is standard when you order from CurrencySource.com. We stock more foreign currencies than any other currency provider in the United States ; this means that we can meet all of your foreign currency needs today or in the future.
- Hassle free, easy and convenient
- Excellent exchange rates
- FedEx delivery
- Have cash in hand when you land
- Avoid standing in line or waiting for a booth to open
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